At jl3 shop, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player under the Data Privacy Act of 2012.
Every connection to jl3 shop is protected by industry-standard SSL encryption. Your personal and financial data is never transmitted in plain text.
jl3 shop does not sell, rent, or trade your personal information to third-party marketers. Your data is used only for the purposes described in this Policy.
We operate in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission's implementing rules.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a request through our support team and we'll respond within 15 business days.
We use cookies only for session management, security, and analytics. We do not use third-party advertising cookies or cross-site tracking technologies.
We keep your data only as long as necessary for legal, regulatory, and operational purposes. Retention periods for each data category are clearly defined in this Policy.
jl3 shop ("we," "us," "our") is committed to protecting the privacy and personal data of every player who uses our Platform at jl3shop.org. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR data governance requirements.
This Policy applies to all personal data processed by jl3 shop in connection with your use of the Platform, whether you are a registered player, a visitor browsing the site, or a person who contacts our support team. By using the jl3 shop Platform, you acknowledge that you have read and understood this Privacy Policy.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.
For the purposes of the Philippine Data Privacy Act of 2012, jl3 shop is the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As PIC, jl3 shop determines the purposes and means of processing your personal information and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
Our designated Data Protection Officer (DPO) oversees compliance with this Policy and applicable data privacy laws. You may contact our DPO through the contact details provided in Section 15 of this Policy.
jl3 shop collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, home address | Account communication, support, notifications |
| Financial Data | GCash number, bank account details, debit card details, transaction history | Deposits, withdrawals, AML compliance |
| Gaming Data | Game history, wager amounts, win/loss records, session duration | Game provision, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session logs | Security, fraud prevention, platform optimization |
| Usage Data | Pages visited, features used, click patterns, referral source | Analytics, product improvement, personalization |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
jl3 shop collects personal data through the following means:
jl3 shop does not purchase personal data from data brokers or any other commercial data sources. All data we hold about you originates from your direct interactions with the Platform or from the limited third-party sources described above.
jl3 shop uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, jl3 shop processes your personal data on the following legal bases:
jl3 shop does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers who process personal data on behalf of jl3 shop are bound by data processing agreements that require them to implement appropriate technical and organizational security measures and to process data only in accordance with our documented instructions.
jl3 shop uses cookies and similar technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following categories of cookies:
jl3 shop does not use third-party advertising cookies, cross-site tracking pixels, or behavioral profiling technologies for marketing purposes. We do not participate in any advertising networks that track your activity across other websites.
You may control cookie settings through your browser preferences. Note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. For analytics cookies, you may opt out by adjusting your Account preferences or browser settings.
jl3 shop implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl3 shop will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Philippine Data Privacy Act.
jl3 shop retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Where data must be retained beyond these periods due to ongoing legal proceedings or regulatory investigations, it will be retained until the matter is resolved.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl3 shop:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within fifteen (15) business days of receipt. We may request proof of identity before processing your request to protect against unauthorized access to your data.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The jl3 shop Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated Account, delete the data, and report the matter to the appropriate authorities where required. If you believe a minor has registered on the Platform, please contact us immediately using the details in Section 15.
Some of jl3 shop's service providers — including cloud infrastructure, game software providers, and security partners — may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jl3 shop ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act.
Such safeguards include contractual data processing agreements incorporating standard data protection clauses, and assessments of the recipient country's data protection framework. jl3 shop does not transfer personal data to countries that do not provide an adequate level of data protection without implementing appropriate contractual safeguards.
You may request information about the specific safeguards applied to cross-border transfers of your personal data by contacting our Data Protection Officer.
jl3 shop may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the effective date at the top of this page and, where practicable, notify registered players via email or in-platform notification.
We encourage you to review this Privacy Policy periodically. Your continued use of the jl3 shop Platform after any updates are posted constitutes your acknowledgment of the revised Policy. If you do not agree with any changes, you may close your Account as described in our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page.
Play with confidence knowing your personal information is protected by Philippine law, 256-bit encryption, and a team that takes your privacy seriously.
21+ only. Gambling is addictive. Know when to stop.